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Wi-Fi Fast and Furious for Business Events at BCCK

”It’s fast, it’s furious” This is what best summed up delegates experience of the Wi-Fi services at the International ICT Infrastructure and Digital Economy Conference Sarawak (IDECS) 2017, held on 3 and 4 April at the Borneo Convention Centre Kuching (BCCK).

The first-of-its-kind international ICT conference in Sarawak, IDECS 2017 was Sarawak Chief Minister YAB Datuk Amar Abang Haji Abdul Rahman Zohari Bin Tun Datuk Abang Haji Opengs launch pad to develop a sustainable digital economy in the state. IDECS 2017 brought forth the state government’s vision to make a strategic shift in the state’s economic transformation by embracing digital economy so as to keep up with the current global digital business trend.

The two-day conference featured 19 established speakers who are the leading experts in the field of digital economy. More than 30 exhibitors, either experts or actively utilising digital technologies in their businesses, participated in IDECS. Attracting more than 1,500 delegates, the attendees included senior civil servants, business leaders, young entrepreneurs, think tanks and university students.

In a survey conducted by BCCK on the quality of its WiFi connectivity, 95 per cent of the survey participants at IDECS 2017 rated it favourably with an overall excellent rating.

Being an ICT-focused business event, IDECS was the ideal event for BCCK to gauge clients and delegates satisfaction with its recently upgraded business WiFi services. Designed for speed, density and powered by gigabit internet connectivity, BCCK’s business WiFi was purpose-built to support 13,000 concurrent devices altogether on levels one and two of the centre. This essentially enables thousands of attendees at any one event to stream multiple devices simultaneously without interruption.

At its peak during IDECS, 1,244 (Day 1) and 1,594 (Day 2) devices connected concurrently utilising BCCK’s business Wifi.

WiFi is no longer considered a perk. A staple in this business era where the environment is highly connected, dependable and easy-to-use WiFi (and not just WiFi availability) is business critical to how well an establishment can pull in the crowd. Its essentialness is unquestionable; in fact it has clearly evolved into an essential utility almost (if not) on the same rank as electricity, water and gas.

In the business events sphere, in particular the convention, congress and conference segment, quality bandwidth is key to successfully hosting such events. A major part of this event segment comprises professional conferences whereby professional associations or bodies convene their meetings of professionals on some recurring basis to engage thousands of their members on organisational matters, and scientific or technical developments in a given profession. Congresses and conferences of such nature demand a high level of event organisation to meet the expectations of the organisers and delegates. ICT facilities are high on the list of the event requirements besides functional meeting spaces and food and beverage service. BCCK’s ICT infrastructure was built to deliver the requirements of professional conferences; the capacity and capability ensures reliable wireless high-speed internet connectivity throughout every congress and conference.

Eric van Piggelen, BCCK chief executive officer, explained, ”As far as the congress and conference business is concerned, delegates expect wireless high-speed connectivity. As a convention venue that employs state-of-the-art technologies and facilities to deliver business events, we weighed this technological requirement seriously and took the decision to make a significant investment to enhance our business WiFi offerings. We have raised the game in the local hospitality arena to better support clients events with our high-speed business WiFi services. These give clients the option to deliver the extra wow factor for a better delegate experience – a seamless connection that is.”

With the ramped up speed of up to one gigabit per second (Gbps), WiFi coverage can now be extended to level one of BCCK - a sheltered car pack cum convertible functional space - to connect 5,000 devices concurrently. Level two, housing purpose-built meeting spaces, can connect up to 8,000 devices simultaneously.  Clients can add coverage whenever or wherever they need it on both levels of the centre – with BCCK’s mobility solution.

The high-speed WiFi was rolled out at the end of 2016 to serve the 55th International Congress and Convention Association (ICCA) Annual Congress, which Kuching hosted from 13 to 15 November. More than 800 delegates from 59 countries attended the annual congress at the host venue BCCK. At its peak during the four-day congress, more than 1,400 devices were connected to the internet via BCCKs business WiFi.

Apart from business WiFi offered under its stable of products and services, BCCK also offers free WiFi to the visiting public on level two of its premises including The Raintree Restaurant.