The high-profile Ministers’ Summit at World Travel Market in association with UN Tourism and WTTC will see more than 50 tourism dignitaries and leaders from across the globe debate the potential for Artificial Intelligence (AI) and emerging technologies to transform the tourism industry.
With an increasing demand for innovative solutions that can revolutionise how we experience and interact with destinations, the industry is on the brink of profound change due to technological advancements. The Ministers’ Summit, which takes place on Wednesday, November 6th, will debate the transformative potential of AI and emerging technologies in shaping the future of travel and hospitality against the ethical implications of their deployment.
This year, the Summit, run in association with the United Nations World Tourism Organization (UNTourism) and the World Travel & Tourism Council (WTTC), will be moderated by a well-known BBC journalist. It will bring together the public and private sectors to ensure a fair but thought-provoking discussion.
Now in its 18th year, this year’s Summit aligns with World Travel Market’s TravelPower campaign, which aims to convey the tourism industry’s potential to drive positive change. Ministers will discuss how AI promises enhanced experiences and streamlined processes and how to ensure that these advancements align with ethical standards.
Another key discussion point will be how equitable access to AI technology is essential to prevent existing socio-economic disparities from becoming even further entrenched. Ministers will debate the best ways to bridge the digital divide, ensuring that all stakeholders, regardless of their background or resources, have access to the benefits of AI in tourism, one of the main priorities laid out in the UN Secretary-General’s report on Science, Technology and Innovation for sustainable development.
WTTC has released several reports about AI’s potential impact and believes AI can play a pivotal role in delivering a tailored and enhanced experience for travellers now and in the future. UN Tourism, meanwhile, is a leading champion of innovation across the global tourism ecosystem, supporting start-ups and promoting greater and better-targeted investments in the sector.
Juliette Losardo, Exhibition Director, World Travel Market London, said: “The Ministers’ Summit represents the biggest annual gathering of Tourism Ministers anywhere in the world. As such, it plays a vital role as a platform for debating key issues and finding solutions to shape the future of our industry.
“There has already been much debate around AI and other emerging technologies and how best to harness their potential for positive change. Therefore, it is timely that the opportunities it affords our industry are discussed at the highest level as we continue contributing to a positive future for the tourism sector.”
WTM London 2024 takes place 5–7 November at ExCeL London.
